P
Heard good things but I'm disappointed
Bought this guitar during cyberweek, after reading very good reviews about it.
I was excited when the box arrived and rushed to open it. Upon opening the box the colour was a bit off, it's more reddish instead of brown so be aware of that. For me that wasn't a deal breaker. Upon further inspection of the guitar a few major issues immediately arose.
First of all, one of the bridge saddles was not screwed at all and it was floating. The screw was ready to fall out of the hole and the saddle was held in place just by the tension of the string (I fixed that and spent some time intonating the guitar again as none of the strings was correctly intonated)
This brings me to the second issue, the tuners. Two of the tuners are slipping, more specifically the A and the G string tuners. From the two, the G string tuner slips the most and tuning stability is not good. If I'm being honest it is a nightmare to tune.
Finally there are at least 8 popped up frets/uneven frets. Because of that, I am getting a huge amount of fret buzz, especially in the heavier strings. The only solution that doesn't require a visit to a guitar store, is to raise the action to the point of it being unplayable.
I should note that the other guitars I've purchased from Thomann was perfect (st-62) and I didn't even have to intonate it! I don't know what happened with this one.
At this point I was extremely disappointed with the guitar and I contacted thomann to see what were my options. I asked for an extension of the return period because I was leaving for Christmas holidays and there was no way I could ship it in time. They refused and I asked for a partial refund to cover some of the fretboard work needed. They offered me 20 euros and they said that's the Max they could refund... Suffice to say, I wasn't pleased with that and I consider the refund to be a joke.
Tl;dr My guitar arrived with major issues, and because of Christmas holidays I wasn't able to return it in time for the 30 day back money guarantee. Asked for a partial refund and got 20 euros to fix the bridge saddle, tuners and level the frets of the guitar...
I was excited when the box arrived and rushed to open it. Upon opening the box the colour was a bit off, it's more reddish instead of brown so be aware of that. For me that wasn't a deal breaker. Upon further inspection of the guitar a few major issues immediately arose.
First of all, one of the bridge saddles was not screwed at all and it was floating. The screw was ready to fall out of the hole and the saddle was held in place just by the tension of the string (I fixed that and spent some time intonating the guitar again as none of the strings was correctly intonated)
This brings me to the second issue, the tuners. Two of the tuners are slipping, more specifically the A and the G string tuners. From the two, the G string tuner slips the most and tuning stability is not good. If I'm being honest it is a nightmare to tune.
Finally there are at least 8 popped up frets/uneven frets. Because of that, I am getting a huge amount of fret buzz, especially in the heavier strings. The only solution that doesn't require a visit to a guitar store, is to raise the action to the point of it being unplayable.
I should note that the other guitars I've purchased from Thomann was perfect (st-62) and I didn't even have to intonate it! I don't know what happened with this one.
At this point I was extremely disappointed with the guitar and I contacted thomann to see what were my options. I asked for an extension of the return period because I was leaving for Christmas holidays and there was no way I could ship it in time. They refused and I asked for a partial refund to cover some of the fretboard work needed. They offered me 20 euros and they said that's the Max they could refund... Suffice to say, I wasn't pleased with that and I consider the refund to be a joke.
Tl;dr My guitar arrived with major issues, and because of Christmas holidays I wasn't able to return it in time for the 30 day back money guarantee. Asked for a partial refund and got 20 euros to fix the bridge saddle, tuners and level the frets of the guitar...
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ld
I'm not happy, I did not buy it again.
after 2 weeks the problem with the switch appeared and in the rhyming position it does not work. Defective new guitar. I want to return it but it costs me another 40 euros. I'm not happy, I did not buy it again.
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